B2B software vendors
A rich product, demanding customers and an interface that gets heavier with every release: it needs simplifying without losing what matters.
Lyon UX/UI
agency for software that works hard.
Brutux Studio, a UX/UI agency, helps Lyon software vendors, manufacturers and healthcare organisations design tools used every day. We start from the field, from the workshop floor to the medical practice, to run UX audits, journey design and design systems, with screens that save time.
UX close to the field.
The Lyon region brings together solid industry, a recognised healthcare cluster and many B2B software vendors. Their users are not passing web visitors: they are technicians, operators, care staff and administrators who spend hours in the same tool. For them, UX is measured in clicks saved, errors avoided and information found first time.
In industry, a screen is sometimes consulted on a tablet, on the shop floor, with gloves on or amid noise. In healthcare, the interface must show what matters without ambiguity and keep a record of every action. These constraints only reveal themselves by watching people work, never from a meeting room, which is why our approach begins in the field.
Lyon software vendors face another challenge: a product that has piled up features at the pace of customer requests. An external UX/UI agency helps step back, group what belongs together and lay down a design system that lets you keep shipping without weighing the interface down with every release.
The teams we help in Lyon.
Three kinds of client, one shared requirement: tools used all day long.
Manufacturers and production sites
Applications used on the shop floor, on tablets or shared workstations, where a data-entry error has an immediate cost.
Healthcare organisations
Tools for care staff, labs or administrators, where critical information must be read correctly first time and every action stays traceable.
How we help in Lyon.
Engagements focused on production, care and management tools.
Field observation
Time spent in workshops, labs or branch offices to see the tool in real use, noting workarounds and repetitive actions.
Business software UX audit
The most frequent journeys examined over 2 to 3 weeks, with friction points ranked and the first fixes mocked up.
Interfaces for tablets and desktops
Screens adapted to the context of use: large touch targets, stronger contrast, critical information always on screen.
Simplifying an existing product
Bringing scattered functions together, clarifying navigation and building a component library so future releases stay lean.
Workshops with your domain experts
Working sessions with technicians, care staff or administrators to validate vocabulary, rules and edge cases before drawing any screens.
What your clients search on Google.
- UX agency Lyon
- UX/UI design agency Lyon
- business software design Lyon
- software usability audit Lyon
- industrial application UX design
- healthcare UX designer Lyon
Testing in real conditions.
Starting from the field means testing with real users, where they work. For the digitalisation of judicial procedures in the Canton of Fribourg, Victor Michel, the studio’s founder, had his mock-ups validated by subject-matter experts, then tested the prototypes with future users in real conditions, before training them and running acceptance testing. A method that carries over to tools built in Lyon.
Canton de Fribourg · GovTech · Digital justice · 2023–2024
- GovTech
- digital justice in Switzerland
- BDD
- requirements turned into testable specifications
What the field teaches us.
Four lessons from designing business tools, worth knowing before you start your project.
Observe rather than ask
Asked in a meeting, a user describes the official procedure. Watched at their workstation, they reveal the sticky notes on the screen, the spreadsheet open alongside and the three tabs they always keep open. These workarounds are the raw material of a good usability audit: each one signals missing information or a task the tool serves badly. So our Lyon engagements start with time spent on site, on the shop floor, in the lab or at the front desk, before any screen is proposed.
Healthcare interfaces: preventing errors
In a care or laboratory tool, a misreading can have serious consequences. Design therefore focuses on preventing errors: units always displayed, abnormal values flagged unambiguously, confirmations kept for irreversible actions so alerts are not trivialised. Traceability is built into the journey rather than weighing it down. Regulatory requirements, such as those governing medical devices, remain the responsibility of your quality teams, whom we involve in design reviews.
Tablets, gloves and shop-floor lighting
A screen designed on a large office monitor does not survive the shop floor well. Touch targets must be large, contrast strengthened for harsh lighting, critical information visible without scrolling, and typing kept to a minimum with defaults and pick lists. We test mock-ups on the hardware actually used, in real conditions, before locking them in. These details often decide whether the tool is adopted or worked around.
Simplifying software that has grown too big
A vendor that answers every customer request ends up stacking options, tabs and settings. Simplifying does not mean deleting blindly: you measure what is actually used, group related functions, move rare settings into an advanced area and harmonise components. The design system then acts as a safeguard, forcing every new feature to reuse what exists rather than add yet another screen.
How to choose your UX partner.
The criteria to check before picking a product studio, a Lyon UX agency or an independent designer.
| Criterion | Brutux Studio | Lyon UX agency | Freelance UX designer |
|---|---|---|---|
| Field presence | Trips to Lyon for observation, kick-off and debrief | Right next door, easy visits | Depends on where the freelancer is based |
| Domain knowledge | Relies on your experts to validate every journey | Varies with the agency’s track record | Varies with the designer’s background |
| Method | Audit, research, design and design system, in 6-week cycles | Established methods, larger team | Each freelancer’s own method |
| Development | Possible with the same studio | Often handed to a partner | Rarely included |
| Point of contact | One senior designer from start to finish | Several contacts depending on the phase | One person |
Where we work.
With Lyon teams, most of the work happens remotely, with weekly video calls and shared tools. For field observation, the kick-off and the debrief, we come to Lyon to run the workshops in person.
- Lyon
- Villeurbanne
- Vénissieux
- Écully
- Limonest
- Saint-Priest
Frequently asked questions.
UX/UI agency Lyon: answers to the questions we are asked.
Will a Haute-Savoie UX/UI agency understand our Lyon businesses?
Yes, provided we go and see. We observe your users at their workstations, coming to Lyon at decisive stages, and rely on your domain experts to validate each journey before moving on to design.
Do you design interfaces for healthcare?
Yes, with the necessary precautions: legibility of critical data, prevention of input errors, traceability of actions. Regulatory requirements remain with your quality teams, with whom we work closely.
Our users work on the shop floor: is that a problem?
No, that is exactly what we want to understand. Lighting, tablets, gloves, interruptions: these conditions guide target sizes, contrast and the way alerts are displayed.
Can you work with our developers?
Yes. We hand over annotated mock-ups, detailed behaviours and documented components, then stay available throughout development to settle unforeseen cases and check the final result.
What should you check before choosing a product studio?
Ask for examples of shipped interfaces, not just mock-ups. Check that the approach starts with user research and that your users will take part in testing. Ask who your day-to-day contact will be. Finally, look at what happens after design: design system, developer support, or even development.
Do you run usability audits of industrial software?
Yes. For industrial software, the audit combines observation at the workstation, a screen review and interviews with operators. It leads to a prioritised action plan and fixes already mocked up.
Can we simplify our software without upsetting long-standing customers?
Yes, by working in stages: measuring real use, testing with both long-standing and recent customers, then switching over gradually, module by module. Rare functions stay available, just less prominent.
Do you also build business software?
Yes. Beyond UX/UI, Brutux Studio designs and builds business software and SaaS products, over 2 to 6 months in 6-week cycles, alongside your teams.
Do you work in Villeurbanne, Écully or Saint-Priest?
Yes, across the Lyon metropolitan area and its business parks: Villeurbanne, Vénissieux, Écully, Limonest, Saint-Priest. Field workshops take place on your sites, the rest remotely.
(Let’s work together)
Let’s talk about your project.
30 minutes to talk about your project, in Thonon or by video call. I’ll tell you honestly what will make the difference.
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